Do you offer bulk pricing?
Yes, we do! Our products come in single, 5-pack, 10-pack, and cases of 25. The more you buy, the more you save! For larger orders or specific inquiries, contact us via email at qq.notifications@gmail.com.
What is your return policy?
At QQ Studio, we stand by the quality of our products. However, if you find that the product that you ordered is not what you’re looking for, then we gladly accept returns. All orders made through our QQ Studio website have a grace period of 30 days from the order’s date of delivery to be returned. All other purchases of QQ Studio products made through other marketplace websites, such as Amazon and eBay, must be returned directly to that respective marketplace.
Do you offer any incentives?
Yes! We offer a cashback program where you can earn 5% cashback on stock products and 3% cashback on printed products. The best part? Your cashback never expires—it's yours to use anytime as long as you're with us!
How quick can I get my products?
With free standard shipping, orders will arrive within five to seven business days excluding holidays and weekends.
Do you have any promotions for first time buyers?
We currently don't have specific promotions for first-time buyers.
Do you charge sales tax?
We don't charge sales tax on orders within most states. However, orders within New York regions are subject to sales tax unless you provide valid business tax exempt paperwork.
Do you ship internationally?
We now offer international shipping to most countries, such as Canada and Mexico. However, we currently do not offer international shipping to the Middle East. International orders are shipped through trustworthy shipping carriers to ensure a guaranteed arrival. International shipping fees are applied to all international orders.
Can I use multiple promotional codes to my order?
No, only one promotional code can be applied per order.
What is the minimum order quantity for customizations?
1,000 units for Basic Printing (max. 2 colors design)
2,500 units for Full Customization (4 or more colors design)
Do you offer custom printing?
Yes, we do! We offer both basic printing, which supports up to 2 colors, and full customization, which accommodates 3+ colors and gradient colors. Whether you have a simple design or a more complex one, we can bring your vision to life with our custom printing options.